OUR GUARANTEES

Why choose a FENSA Approved Installer? The New View Group is FENSA certified, and every installation includes the FENSA Insurance Backed Guarantee. This gives you peace of mind knowing our work meets the highest industry standards, is compliant with Building Regulations, and your investment is protected by a transferable warranty.

FENSA: Your Assurance of Quality, Compliance, and Protection

FENSA is the Government-authorised scheme ensuring that all replacement windows and doors meet current Building Regulations in England and Wales. This self-assessment scheme was established by the Glass and Glazing Federation (GGF) to provide a streamlined, official confirmation of compliance.

The New View Group is a FENSA Approved Installer, which means we are regularly audited to ensure our installations meet the highest industry standards for quality and excellence. We guarantee all our work complies with the latest Building Regulations and Energy Efficiency guidelines.

Your FENSA Certificate is critical because it:

Confirms your installation is legally compliant and registered with the Local Council (a legal requirement).
Provides essential proof of your home's Energy Efficiency Certificate.
Verifies that your product warranty has an insurance backed guarantee.
Provides the correct, verified documentation needed when you sell your home.

Comprehensive Product Guarantees

All items supplied and fitted by The New View Group come with a comprehensive guarantee to protect your investment.

Product Component	Guarantee Period	What is Covered	Important Exclusions
Hardware & Moving Parts	1 Year	Locking mechanisms and hinges.	Wear and tear to hinges, letter plates, and door handles. Wear and tear includes discoloration or markings from general usage.
Fibreglass Roofs	25 Years
Sealed Glass Units	5 Years	Failure of the hermetic seal (internal misting between the panes).	Damage, breakages, or external glass faults.
UPVC Frames	10 Years	Failure of welded joints and distortion, as per manufacturer specifications.